Accessibility
We believe in creating a seamless, inclusive customer experience where everyone has equal access and opportunity to use our websites and services.
Keeping to the highest standard
We aim to make accessibility a core aspect of what we do to create a digital journey through our websites that’s not just easy, but enjoyable too.
Our websites are designed and developed with best practices in mind, ensuring every page is rated AA as per Web Content Accessibility Guidelines 2.2 (WCAG) - an international set of standards created by the World Wide Web Consortium (W3C).
To maintain our own high standards, we also regularly conduct accessibility audits on our websites and content, helping our business to be as user-friendly as possible.
How we support you
From visual styling to backend development, every part of our websites are carefully designed to make sure it’s accessible to a wide range of users. This includes the following elements:
- Background and font colours
The colours we have selected for our websites to ensure that information is always clear for readers, including those with colour blindness. - Text size and font choice
All fonts have been chosen for readability and can be increased or decreased in size using the browser. - Screen reader optimisation
For users with screen readers, our pages are created with descriptive headings, clear paragraphs and image alt text for easy interpretation. - Keyboard navigation
Our websites are designed for quick and easy navigation, whether using a mouse or keyboard. - Page structure and layout
The information on each page is laid out in a logical manner with clear headings and formatting so that content is easily understood.
Give us your feedback
We’re committed to continuously improving accessibility throughout our business and evolving to meet new needs as they arise. But if you’ve seen any areas where we can improve, just contact us and let our team know.